We accept returns as long as certain specifications are met.

  • The date of sending the product back should not exceed 14 days from the day it was received by the customer.
  • The product must be returned in its original packaging and must not have suffered any damage.
  • Return costs are covered by the customer.
  • Changes to discounted items are not accepted.
  • Once your return is approved and received, the customer can either choose another product or request a refund.

Contact us at memorieschania@gmail.com for questions related to refunds and returns.